Detailed conditions of participation

sonoro products are state of the art and manufactured according to the strictest quality standards. sonoro guarantees for a period of two years from the date of first purchase that your electrical/electronic device will have no manufacturing or processing defects when used as intended.

For selected products sonoro offers an extended warranty for online registration. The following conditions apply to the warranty extension. The warranty as well as the warranty extension does not limit the legal warranty towards the seller.

1. Scope of application

1.1. The warranty extension will only become effective after online registration within one month of the initial purchase at https://register.sonoro.de/en/

1.2. The warranty extension applies only to the registered product and cannot be transferred to other devices.

1.3. The warranty extension is only granted for participating products that are available on our registration landing page: https://register.sonoro.de/en/  All other products are excluded from the warranty extension.

1.4. Only end customers who are resident in Germany, Austria or Switzerland, France, Netherlands and who have purchased the device from a dealer in Germany, Austria or Switzerland, France, Netherlands are eligible to participate. The warranty extension cannot be claimed by dealers.

1.5. The warranty extension does not apply to accessories

1.6. If the product is sold or privately sold, the warranty extension is not transferable to the second buyer.

2. Term

2.1. In the case of a warranty extension completed by online registration, sonoro will assume the services listed in our warranty terms and conditions for the duration of the warranty plus the period of the warranty extension.

2.2. Within the warranty period, sonoro will provide services according to the warranty provisions at its discretion.

2.3. Services performed during this period do not lead to a further extension of the warranty.

2.4. If the product is replaced, the originally concluded warranty extension remains valid.

3. Expiry

3.1. The warranty extension can only be claimed against presentation of the contract number and the original purchase receipt

3.2. In case of a warranty claim or if you have further questions regarding the warranty extension, please contact our sonoro customer https://sonoro.de/en/sonoro/contact/ In order to guarantee a fast processing, please have the model and serial number of the product, date of purchase, proof of purchase.

Information on data protection

The personal data provided by you will be used solely for the purpose of processing the transaction. Should you have any further questions, please contact our customer service. By participating, you agree that the data you provide will be stored on behalf of sonoro Audio GmbH for the duration of the campaign and processed by companies commissioned by sonoro. If you have any further questions, please contact our customer service: https://sonoro.de/en/sonoro/contact/